
Glen Dimplex Heating and Ventilation
At Glen Dimplex Heating & Ventilation we are committed to supporting the most forward thinking, efficient and sustainable industry-leading brands. With our combined enthusiasm and dedication to developing the very best heating and ventilation solutions, you can feel assured that our brands are:



Innovative - in their product design, technology and manufacture
Expert - in their application of technical knowledge and industry experience
Proven - from historically defining markets for more than 760 years collectively
Trusted - worldwide to meet the highest standards of safety, quality and ethics
Driven by knowledge and innovation
The Glen Dimplex Heating & Ventilation brands, with their extensive experience and ever-increasing collective product portfolios, assist and excel in new build specification, refurbishing and upgrading of residential, commercial and public-sector buildings.
Our popular brands make us the market leader in electric heating appliances in Europe and a leading player in decorative electric and gas fires and solid fuel stoves. Glen Dimplex Heating & Ventilation’s focus is the design, development and manufacture of professionally installed heating and ventilation systems for residential and commercial buildings, ranging from smart electric heating systems using the latest control and communications technologies, through to heating, cooling and ventilation systems, encompassing heat pumps, Mechanical Ventilation and Heat Recovery (MVHR) systems and a range of heat emitters.
In the electric heating industry, our brands’ portfolios include the UK’s most popular ranges of storage and panel heating, expertise in portable heating solutions and an impressive variety of innovative gas and electric fires. In ventilation they cover domestic and commercial ventilation systems for single rooms or entire buildings as well as portable air treatments. And from their work in hot water solutions; our brands have developed various instantaneous and stored hot water systems, suited to both consumer and professional needs.

Important notice
Along with many other businesses and brands around the world, 2020 has presented us with a number of challenges. Ensuring our customers and colleagues remain safe has been our top priority and to achieve this we have had to implement new ways of working, make changes to our production and customer services.
As our busy winter approaches, and with the continuing global situation, the impact can be seen in a number of ways:
- Extended call times to our teams on the telephone
- Longer than normal time to reply to email and customer enquiries
- Availability for certain products is based on our supply chain which can mean they are out of stock for an indeterminate period
- Delivery times on orders may be extended due to logistics and postal issues
- Delays or even the inability to carry out repairs to products.
We apologise for any issues this may cause you. We are committed to ensuring we look after our most vulnerable customers first, basing our replies on individual circumstances and those with total lack of heating.
Thank you for your patience - read our full update for more information and recommendations that may speed up how we can help you.