Covid-19 & Customer Service Update
Please read our full update on our latest Covid-19 status, website deliveries and Customer Service Team information

At the heart of your home
With Valor, you're guaranteed a wide range of design choices that each deliver quality, versatility and all the atmosphere of a warming feature fire in your living room. All this from a brand you can trust, with a proud heritage and more than 60 years of experience manufacturing gas fires for the home.
Inset fires
Our inset fires come in both gas and electric technology and are available in both contemporary and traditional styles.
Stoves
Our range of stoves come in gas, electric and solid fuel technology are perfect for achieving a classic, cosy fireplace look and feel.
Outset fires
Outset fires come in gas and electric technology, and can be wall hung or hearth mounted.

Get Inspired with Valor
Inspire range
Valor gas fires
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Important notice
Along with many other businesses and brands around the world, 2020 has presented us with a number of challenges. Ensuring our customers and colleagues remain safe has been our top priority and to achieve this we have had to implement new ways of working, make changes to our production and customer services.
As our busy winter approaches, and with the continuing global situation, the impact can be seen in a number of ways:
- Extended call times to our teams on the telephone
- Longer than normal time to reply to email and customer enquiries
- Availability for certain products is based on our supply chain which can mean they are out of stock for an indeterminate period
- Delivery times on orders may be extended due to logistics and postal issues
- Delays or even the inability to carry out repairs to products.
We apologise for any issues this may cause you. We are committed to ensuring we look after our most vulnerable customers first, basing our replies on individual circumstances and those with total lack of heating.
Thank you for your patience - read our full update for more information and recommendations that may speed up how we can help you.