
Have a question?
Get in touch today
How can we help?
Whether you're looking for advice and guidance before choosing your fire, need installation and fitting information, or you have an after-sales query, get in touch today. Our team of experts is on hand to support you.
The easiest way to talk to us is through our online form which directs your question to the right team who will quickly get back to you with an answer.



Contact us online
- Saves you looking for key information whilst on the phone
- You can add pictures to your questions
- You enquiry will go directly to the correct team
Call our Customer Support Team
0344 879 35 88*
The Customer Support Team can help with:
- Looking for advice on buying a new product
- Help and support for a product you already own
Customer Services Opening Times
Our Location
Glen Dimplex Heating & Ventilation
Millbrook House, Grange Drive,
Hedge End,
Southampton,
Hampshire,
United Kingdom
SO30 2DF
FAQs
Have a question about your fire?
Manuals & Guides
Visit our manuals and guides page
Where to buy
Find your local retailer