The Ridlington stove series is suitable for a wide variety of homes, combining its traditional stove charm and atmosphere with a realistic flame picture and glow. The Ridlington gas stove offers effective and controllable warmth with its variable heat settings and boasts a superb 4.7kW heat output with 77% efficiency and is available with manual or remote control option with a choice of coal or log fuel effect. The solid fuel version has a heat output of 8.0kW, and comes with the controlled Airwash system, aiding combustion and helping to keep the glass clean. The gas version offers a lower maintenance, more efficient alternative to solid fuel stoves without compromising on design and with its matt black finish. Either way, the Ridlington series provides a fantastic and traditional centerpiece for your space.
Along with many other businesses and brands around the world, 2020 has presented us with a number of challenges. Ensuring our customers and colleagues remain safe has been our top priority and to achieve this we have had to implement new ways of working, make changes to our production and customer services.
As our busy winter approaches, and with the continuing global situation, the impact can be seen in a number of ways:
Extended call times to our teams on the telephone
Longer than normal time to reply to email and customer enquiries
Availability for certain products is based on our supply chain which can mean they are out of stock for an indeterminate period
Delivery times on orders may be extended due to logistics and postal issues
Delays or even the inability to carry out repairs to products.
We apologise for any issues this may cause you. We are committed to ensuring we look after our most vulnerable customers first, basing our replies on individual circumstances and those with total lack of heating.
Thank you for your patience - read our full update for more information and recommendations that may speed up how we can help you.