Contact Us Online

Simply fill in the form below and your request will be sent through to the correct team here at Glen Dimplex Heating and Ventilation. We'll either reply with an answer or ask for follow up information that will help us provide you with the best response.

Important note

Due to recent changes in the weather pattern we are experiencing a high volume of enquiries. Our websites contain a variety of FAQ, troubleshooting pages as well as the product manuals and guides - these may help answer your questions before you need to contact us. If you would like to use the form, please be aware that our response may take up to 5 working days.


If your query is urgent, please call us on 0344 879 3588 for home users and 0344 879 3587 for trade and retail customers. Please listen carefully to the menu options to ensure your call is routed to the correct team and avoiding unnecessary hold times.

Customer Services Opening Times:

Monday - Friday:     08:30 - 18:00

Saturday:                  08:30 - 12:30

Sunday:                     Closed

Calls to us cost no more than a national rate call to an 01 or 02 number and are included in mobile bundled minutes.